How would you respond to help a caller whose first words to you were: “I have a gun and I’m going to kill myself”?
Personal crises are a part of life, but how someone treats us when we’re in crisis can either help or cause personal damage.
The Crisis Center Story: Crisis Intervention from Local Hotlines to 988 and CAHOOTS details the most effective ways to help someone in crisis. Spanning decades of crisis intervention services, the book includes firsthand accounts of actual calls to a local crisis center and provides extensive information on how crisis helpers are trained.