Support Service
$120
One hour of extra support from the Luminare Press design team via one-on-one video chat.
This is especially useful if you’re stumped on the following:
- Trim size options
- Image quality or sizing issues
- Stock imagery search and selection
- File transfer help
- Technical support
We are happy to take a look at any elements of your project you need assistance with.
This service is open to both current and potential clients.
How it works
Have you reviewed our Resource Page and still have design-related questions you would like to discuss? No problem!
This option allows you to schedule an hour of face-to-face video chat time with one of our book designers so they can talk you through— and even share their screen—while going over your questions.
After completing the purchase, you’ll receive a confirmation email with a link to complete the booking and schedule your meeting. Click on the button in the email to submit your meeting information and book your time. While you choose the day and time of the meeting, please make sure to select the person on our team you want to talk to.
This will be a live video call, so a computer with a webcam and microphone is required.
If you don’t receive the confirmation email within ten minutes of your purchase, check all your folders and tabs in your inbox (including Spam and Promotion). If you still can’t find our email, please contact us at [email protected].